Terms of Service


  1. Introduction

1.1 Overview: Welcome to Dylan Oaks Ltd ("Dylan Oaks," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website (the "Site") and the services, features, and content we offer (collectively, the "Services").

Registered and Office Address:

2B Heron Wharf,

Heron Road, 


BT3 7LE,

Northern Ireland


Company Number:



1.2 Acceptance: By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Site and Services.

  1. Use of Services

2.1 Eligibility: You must be at least 14 years old to use our Services. By using the Services, you represent and warrant that you are at least 14 years old.

2.2 Account: You may need to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Prohibited Activities: You agree not to engage in any activity that:

  • Violates any laws, regulations, or third-party rights.
  • Harms or interferes with the functioning of our Services or networks.
  • Attempts to gain unauthorised access to accounts, data, or systems.
  • Uses automated means (such as bots, scrapers, etc.) to access or interact with our Services.

  1. Content and Intellectual Property

3.1 Ownership: All content, trademarks, logos, and intellectual property on the Site and Services are owned or licensed by Dylan Oaks and are protected by applicable intellectual property laws.

3.2 User Content: You may submit content to our Services, such as reviews or comments. By submitting content, you grant Dylan Oaks a worldwide, non-exclusive, royalty-free license to use, modify, reproduce, and distribute your content for the purposes of operating and promoting the Services.

  1. Purchases and Payments

4.1 Product Availability: Our products and services are subject to availability. We may limit or discontinue certain products or services at any time.

4.2 Payment: You agree to pay all fees and charges associated with your purchases in accordance with the pricing and payment terms disclosed to you at the time of purchase.

4.3 Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

  1. Privacy and Data Protection

5.1 Privacy Policy: Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy.

6. Mobile Terms of Service

6.1 The Dylan Oaks UK mobile message service (the “Service”) is operated by Dylan Oaks UK (“Dylan Oaks UK”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Dylan Oaks UK’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Dylan Oaks UK through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Dylan Oaks UK. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

6.2 You may opt-out of the Service at any time. Text the single keyword command STOP to DylanOaks or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Dylan Oaks UK mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

6.3 For Service support or assistance, text HELP to DylanOaks or email hello@dylanoaks.co.uk.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

6.4 To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer of Warranties: Our Services are provided on an "as-is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, suitability, or availability of the Services.

7.2 Limitation of Liability: To the fullest extent permitted by law, Dylan Oaks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of the Services.


  1. Changes to Terms

8.1 Modification: Dylan Oaks reserves the right to modify or update these Terms at any time. We will notify you of any material changes to these Terms through our Site or other means. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

  1. Contact Us

9.1 Questions: If you have any questions about these Terms or our Services, please contact us at  hello@dylanoaks.com

10. Governing Law 

    10.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.