- Standard delivery is 2-3 working days to UK & Ireland
- Standard delivery to rest of Europe is 3- 7 working days
2. I haven't received an email confirmation, what should I do?
Confirmation is emailed as soon as an order is placed, be sure to check your junk or spam inbox as they can sneak into the wronginbox. Otherwise please contact our fantastic customer care team on our Contact Us page.
3. How do I send an item as a gift?
If you wish to send a gift directly to someone special you can add their name and delivery address and add a gift message can also be entered. Your gift will be beautifully packaged upon arrival and no pricing information will be included.
4. No Customs Charges will ever apply
No customs charges will ever apply to your order.
5. Can I Return/Exchange my Items?
On the rare occasion that you are unhappy with your purchase, we offer a full refund on any products that have not been personalised. All personalised items are ineligible for return or refund. Earrings are non-returnable due to hygiene reasons.