We advise to book online on our website here prior to your visit. If you do not have a booking prior, we will always still try our best to fit you in. However, we may not always be available to do so. We suggest booking online to avoid disappointment. 

You can book an appointment on our website here or in store. You will be able to view the available times and days online. Please check for an email confirmation to ensure it is properly booked. We are excited for your visit.

Please use the link on your confirmation email to cancel or reschedule your appointment. If you have any trouble doing so, please contact us.

You can book as many people as you’d like. Just ensure you state so in your booking and book out the time slots accordingly. This is to ensure we can fit everyone in. It takes around 15 minutes per person. We are excited for you to celebrate your friendships and relationships with us!

If you are between the ages of 10-16, we require a parent or guardian to accompany you during the experience.

We cannot accommodate anyone under the age of 10.

Please bring a photo ID to your experience.

Yes! You can purchase a welded experience here with a digital gift card.

This depends on which chain you go for and if you decide to add charms. Our welding consultant will guide you through the options prior to pick out your favourite permanent piece. Each chain and charm is priced individually. Our 9k solid gold bracelets start from £99 and our charms are £30 each.

Totally! We love a stack too.

• Take care not to catch your welded bracelet - it will snap. For your safety, we recommend being careful and mindful. If it’s tangled with your hair or other jewellery, we recommend separating it as gently as possible as it will snap if strong tension is applied.
• Your welded bracelet is 9k solid gold so it will not tarnish. However, we recommend avoiding strong chemicals like perfumes and creams as it could cause your jewellery to dull over time. To keep or restore your permanent jewellery shine, clean with a soft lint free cloth.
• Strong chemicals may also weaken your weld and may cause your jewellery to come off. Please note that activities such as swimming can cause this issue. If this happens, bring your chain in and we are happy to reweld your permanent jewellery for you.

9k solid gold. 

Yes! To add a charm later, please book a regular appointment. We are excited to get creative with you.

Yes! Our welded bracelets are 9k solid gold and are of fine composition hence you will be fit to move freely through airport security without any issues.

Your 9k solid gold welded bracelet should not impact any medical procedures. However, we advise that you consult with your medical professional and follow their guidance. If your bracelet does need to be removed, this can easily be done with a pair of scissors. Alternatively, we can snip it off for you in store and we can reweld it free of charge at any time.

Your welded bracelet comes with a lifetime warranty! Just bring the chain back and we can reweld it for you free of charge.

Unfortunately if it is lost we cannot give you another for free. We suggest having another look for it and if you find it, we’d be very happy to reweld it back for you.

Each bracelet is personalised and made to measure for you hence it is not possible to return them for an exchange or refund.

If you wish to remove your bracelet, we can do this free of charge.

Alternatively, this can be done with a pair of scissors or nail clippers yourself.

If you wish to reweld it at another time, please keep your bracelet and book an appointment with us to do so.